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ISO 9001

ISO 9001

What is ISO 9001?

ISO 9001 is the international standard that specifies the requirements for Quality Management Systems (QMS) and is published by ISO (the International Organization for Standardization). The current revision of the standard was updated in 2015 and is commonly referred to as ISO 9001:2015.

ISO 9001:2015 is an internationally recognized standard for creating, implementing and maintaining a Quality Management System which can be adopted by any kind of organization, regardless of size or industry.

ISO 9001:2015 is the most implemented management system standard in the world with over 915 000 certifications on over 1.2 million sites worldwide. And it is still growing! (official data from ISO survey 2020).

quality management system

Plan, Do, Check, Act

In a nutshell, ISO 9001:2015 follows the PDCA cycle to ensure consistency and quality of products and services:

Plan: Establish the policies, objectives, requirements, procedures and processes necessary to achieve the strategic directives you desire for your business or organization.

Do: Realize your plan. Implement the policies, processes and procedures you developed in support of your strategic directives.

Check: Monitor and measure the processes, products and services according to the plan, policies, objectives and requirements.

Act: Use the results from monitoring and measuring to identify failures, gaps or opportunities for improvement to enhance business performance.

Benefits of

ISO 9001 certification

There are several advantages by implementing a certified ISO 9001 system. These include:

  • Increased customer value – Through efficient processes, less rework and consistent outputs.
  • Increased customer satisfaction – By implementing feedback processes that gives insight into customer requirements and afford the business the opportunity to respond and manage client relationships.
  • Improved supply chain performance – By implementing pre-selection and evaluation processes that aims to ensure goods, materials and services meets the requirements of the business.
  • Enhanced reputation of the organization – ISO 9001 is a well-recognised and accepted standard giving your clients and suppliers confidence in what you do.
  • Expanded customer base, revenue and market share – Due to the recognisability and acceptability of the ISO 9001 standard in the world, you can access new markets.
  • Continual improvement of the QMS – Ensuring it grows and evolves with the business to stay relevant and supports the strategic direction.
Iso 9001 certification
ISO 9001 improves your international recognition and comparability.

International recognition and comparability:

Being the most implemented management system in the world makes ISO 9001:2015 extremely recognizable on a global scale, and makes any ISO 9001 certified business comparable with other certified businesses anywhere in the world.

 

recognizable on a global scale
Achieving ISO 9001:2015 is easier than you think!

Achieving ISO 9001:2015 certification is easier than you think.

  • You can use many of your existing processes as is, or with some modification. ISO does not require a complete re-definition of your business.
  • Everything does not have to be documented in detail.
  • Processes can be fully customized to fit your business needs and business culture rather than to satisfy a standard. Although ISO provides requirements that must be fulfilled, it does not prescribe HOW it must be done.
  • Instead of developing a standalone QMS that have to be managed separately, the system is incorporated into the business so that it becomes part of the normal day-to-day activities.
  • Everything does not have to be perfect for your business to get certified. ISO is a journey of continual improvement.
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Professional consultants saves you time and money

By using a professional consultant, any time and effort lost and unnecessary costs incurred by implementing the system yourself can be minimized as expert guidance based on knowledge and experience ensures you do it right the first time.

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