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PureConnect (CIC) Web Client - Administrative Resource Center

admin.resources.osu.edu › pureconnect-cic

Sep 15, 2020 · The Web Client is the preferred method for accessing PureConnect (CIC). This is a streamlined, easy to use environment that allows for all ...

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PureConnect (CIC) - Administrative Resource Center

admin.resources.osu.edu › pureconnect-cic

Customer Interaction Client, known as CIC, is the call management system supported by the OCIO for service desks across campus. Quickstart Guides. General.

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Genesys Cloud for PureConnect

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The Genesys Cloud for PureConnect integration enables CIC administrators to set up a paired Genesys Cloud environment entirely within CIC Interaction ...

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